One of our most memorable guests to ever stay with us at our B&B arrived in January 2012. Leeanne was a charming woman and arrived with her family to enjoy the sights and sounds that South Africa had to offer. When she arrived my husband Pete and I were having one of those days, I greeted her and the family rather abruptly and Pete completely forgot about carrying their luggage to their room – talk about a great start! She took it all in her stride and complemented us on our accommodation and lovely views. It wouldn’t be until after she left our B&B that I realised that she was the CEO of one of the largest financial institutions in Australia.
After the auspicious start
I met up with Leeanne later that evening after the check-in debacle and I apologised for the lack of a warm greeting that we are famous for. She told me not to worry and, as I was on my way to perform my evening chores around the property, asked if there was anything she could do to help (this is not unusual and some guest really enjoy getting into the feel of the B&B). She followed me around and was such a help that I completed all of the things I needed to do in half of the time! I also learned more about Leeanne and discovered that she was from Australia and worked in the finance sector. She also wanted to learn more about me and how my husband and I came to run a B&B. We really hit it off and I decided to take her and her family to a safari park the next day and let Pete run the place for a day.
We left early the next morning for the local safari park and it was such a nice feeling to get out and do something different for a day. Running a B&B can be draining and it was so nice to get away from the stress for just a day. Leeanne and the family really enjoyed the day as well and we saw so many animals that they wouldn’t be able to see at home. The family was so excited and they told me that a safari was the first thing they wanted to do in South Africa! We finished the day off with a picnic together in the safari park. I played guide most of the day, but I had a really enjoyable time!
Our super visitor leaves
The next day Leeanne and her family were off to visit a different part of our great country (Pete remembered to carry their luggage for them this time). I wished her and the family the best and Leeanne promised that she would return with the family next time she visits South Africa. She handed me a business card as she left and told me to keep in contact. After we waved goodbye we went about our day as usual. It was only later that I took a look at the business card and discovered that Leeanne was the CEO of MTAA Super, click here for a company profile, one of the largest financial retirement funds in Australia. I was in shock and was amazed at the humble nature and genuine person that she presented, even though we weren’t overly friendly to her or the family when they arrived. I never once knew that I was dealing with one of the most important people to ever stay at our humble establishment!